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πŸ‘‹ Nice to meet you

Helen K.
Lopez-Santos

UX Researcher & Designer.

Helen K. Lopez-Santos Selfie
Data
Driven
Design
🌎 Remote Ready

About Me

I am a UX Researcher & Designer who thrives at the intersection of complex data and human behavior. With a B.S. in Human-Centered Computing from RIT, I don't just build interfaces; I investigate the "Why" behind the interaction.

From running moderated interviews to conducting statistical analysis in SPSS, I ensure every design decision is backed by evidence.

I’ve spearheaded cross-functional teams, improved mobile task completion rates, and managed multi-client projects for non-profits.

Currently based in Charlotte, NC, I am looking for full-time opportunities to solve problems with a research-first mindset!

πŸŽ“
B.S. in Human-Centered Computing
Rochester Institute of Technology
πŸ“
Charlotte, NC
Remote / Hybrid / On-Site
Figma ✦ Figjam ✦ Secondary Research ✦ Notion ✦ Figma ✦ Figjam ✦ Secondary Research ✦ Notion ✦ Figma ✦ Figjam ✦ Secondary Research ✦ Notion ✦ Figma ✦ Figjam ✦ Secondary Research ✦ Notion

Where I've Been

UX Research & Design Intern

Jan 2025 β€” Dec 2025
Command+g

Managing logistics and execution for usability testing cycles. Analyzing results to directly support design decisions. Building responsive sites in Figma/Wordpress and maintained frequent client communication to ensure project alignment.

Research & Innovation Intern

May 2024 β€” Aug 2024
Navistar

Coordinated research logistics including scheduling and user interviews. Created comprehensive business cases for stakeholders. Developed an interactive EV owner’s manual using Augmented Reality (AR) to enhance customer satisfaction.

Product Designer & Frontend Developer

Oct 2024 β€” Aug 2025
CogBias AI

Partnered with a start-up to redesign their core application. Utilized Design Thinking processes to plan, sketch, and prototype high-fidelity interfaces in Figma, executing final visual designs via FlutterFlow.

Vibe Check ⚑️

Coffee Order

Iced. Matcha Latte. Oat milk.

Tools of Choice

SPSS & QUALTRICS
Because data is truth.

Fav Hex Code

#FD72BC (Pink)
It pops.

Currently Re-Reading πŸ“š

"The Design of Everyday Things" - Don Norman

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